ts777 Privacy Policy

1.1 Data Controller. ts777 (operated through ts777.biz) is the data controller responsible for the personal information collected from Pakistani players and Platform visitors under this Privacy Policy. As a data controller, ts777 determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is conducted lawfully, fairly, and transparently.

1.2 Regulatory Framework. ts777 collects and processes personal data as a mandatory condition of its international gaming licence. Licenced online gaming operators are required by their regulatory frameworks to implement comprehensive Know Your Customer (KYC) procedures, Anti-Money Laundering (AML) monitoring, and responsible gaming controls — all of which involve the collection and processing of personal data. This Policy describes how ts777 fulfils those obligations whilst protecting your privacy rights.

1.3 Contact. All privacy-related enquiries, data access requests, and consent withdrawal notices should be directed to the ts777 Privacy Team in writing. Contact details are provided in full in Section 12 of this Policy. ts777 will respond to all privacy enquiries within 30 calendar days of receipt.

2.1 Categories of Personal Data. ts777 collects personal data across several categories. The specific data collected from any individual player depends on the nature of their interaction with the ts777 Platform, the stage of their account lifecycle, and any specific regulatory requirements applicable to their account. The following table summarises the principal categories of personal data ts777 collects:

2.2 Sensitive Data. ts777 does not knowingly collect sensitive personal data categories (such as health, racial, religious, or political data) unless voluntarily disclosed by a player in the context of a responsible gaming request or support communication, in which case such data is processed solely for the purpose for which it was provided and is subject to enhanced security controls.

3.1 Registration and KYC. When you create a ts777 Account, you directly provide ts777 with your identity and contact data. This information is required to create and administer your Account, verify your identity and age (21+) as mandated by our gaming licence, and comply with AML regulations that require ts777 to know the identity of every active player.

3.2 Financial Transactions. When you make a deposit or withdrawal through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or any other supported payment channel, ts777 collects the financial data associated with that transaction. This data is required to process your payment, reconcile your PKR wallet balance, and maintain financial records as required by our licence and applicable financial regulations.

3.3 Platform Use. As you use the ts777 Platform — playing games, placing sports bets on PSL or ICC cricket matches, using the live dealer section — ts777 automatically collects gaming and technical data. This data is used to deliver the gaming service, maintain platform integrity, detect fraud and cheating, and conduct the responsible gaming monitoring required under our licence.

3.4 Customer Support. When you contact ts777 support via live chat or email, the content of that communication is recorded and retained. This is necessary to handle your enquiry, maintain a record of the resolution, and improve ts777's service quality. Support interactions may also be used for staff training purposes in anonymised form.

3.5 Marketing Communications. Where you have provided consent (separate from the acceptance of these Terms), ts777 may use your contact data to send you information about relevant promotions, bonuses, PSL betting specials, and new game releases. You may withdraw this consent at any time by contacting ts777 support. Withdrawal of marketing consent does not affect the processing of your data for other purposes described in this Policy.

4.1 Overview. ts777 processes your personal data on one or more of the following recognised legal bases. Each processing activity is mapped to its applicable legal basis and is subject to regular review to ensure continued compliance.

5.1 What Are Cookies. Cookies are small text files placed on your device by the ts777 Platform when you access it via a web browser. ts777 uses cookies and similar tracking technologies to enable essential Platform functionality, analyse usage patterns, maintain your session whilst logged in, and — where consent is given — deliver relevant promotional content.

5.2 Types of Cookies Used by ts777.

5.3 Cookie Management. You can control and manage cookies through your browser settings. Disabling strictly necessary cookies will prevent you from logging in to your ts777 Account and using the Platform. Disabling functional cookies may affect your Platform experience. Disabling analytics and marketing cookies will not affect your ability to use any ts777 gaming service.

6.1 Principle of Minimum Sharing. ts777 operates on a minimum-necessary data sharing principle. We do not sell, rent, or otherwise commercially transfer your personal data to any third party. We share your personal data only where specifically required for the delivery of our Services, required by law, or consented to by you.

6.2 Permitted Third-Party Disclosures.

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported PKR payment channels receive the minimum financial and identity data necessary to process your specific deposit or withdrawal transaction. Each payment processor operates under its own privacy framework and applicable Pakistani financial regulations.
• Game Software Providers: ts777's casino game and live dealer software providers receive aggregated, anonymised game performance data. Individual player identity data is not shared with game software providers unless specifically required for progressive jackpot verification or a disputed game outcome resolution.
• KYC and Identity Verification Services: ts777 uses licensed third-party identity verification service providers to conduct CNIC verification and address confirmation as required by our gaming licence. These providers receive your identity documents solely for verification purposes and are contractually prohibited from using them for any other purpose.
• Regulatory and Law Enforcement Authorities: ts777 is required by its gaming licence and applicable law to report certain transactions and activities to relevant regulatory and law enforcement bodies. This includes AML-mandated reporting, responses to lawful regulatory enquiries, and cooperation with investigations of fraud or other criminal activity connected to ts777 Account activity.
• Fraud Detection Services: ts777 uses specialist fraud prevention and risk assessment services to protect the Platform and its players. These services process technical and behavioural data to identify anomalous activity patterns indicative of fraud, bonus abuse, or account compromise.

6.3 Data Processing Agreements. All third parties to whom ts777 discloses personal data for processing purposes are required to enter into a Data Processing Agreement confirming they will process the shared data solely for the specified purpose, under instructions from ts777, and in accordance with applicable data protection standards.

7.1 Retention Principle. ts777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by our gaming licence and applicable law. We do not retain personal data beyond these specified periods and conduct regular data purging processes to remove data that has reached the end of its required retention period.

8.1 Technical Security. ts777 implements and maintains a comprehensive set of technical security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These include, but are not limited to:

• TLS 1.3 Encryption in Transit: All data transmitted between your device and the ts777 Platform is encrypted using TLS 1.3 with 256-bit AES encryption — the same standard used by major international financial institutions.
• Password Hashing: ts777 Account passwords are stored using bcrypt hashing with unique per-user salts. ts777 does not store any readable version of your password at any time.
• Database Encryption at Rest: All databases containing personal data are encrypted at rest using AES-256 encryption with key management handled through a dedicated, isolated key management system.
• Access Controls: Internal access to personal data is governed by role-based access controls on a strict need-to-know basis. ts777 staff do not have blanket access to player personal data; access is logged, audited, and reviewed regularly.
• Intrusion Detection: ts777 operates 24/7 intrusion detection and network monitoring systems to identify and respond to attempted unauthorised access to our systems.

8.2 Organisational Security. In addition to technical measures, ts777 maintains comprehensive organisational security policies including staff data protection training, background screening for employees with data access, incident response procedures, and regular security audits conducted by qualified third-party assessors.

8.3 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ts777 will notify affected players without undue delay and, in any case, within 72 hours of becoming aware of the breach. Notification will be provided through your registered ts777 contact details and will include details of the nature of the breach, the categories of data affected, and the steps ts777 is taking in response.

9.1 Overview of Rights. As a registered ts777 player whose personal data is processed under this Privacy Policy, you hold a number of rights with respect to your personal data. ts777 is committed to facilitating the exercise of these rights promptly and without charge unless a request is manifestly unfounded, repetitive, or excessive. The following rights are available to you:

10.1 Age Restriction. The ts777 Platform is strictly restricted to persons aged 21 years and above. ts777 does not knowingly collect personal data from individuals under 21 years of age. The mandatory KYC process at registration is specifically designed to verify age and prevent access by underage individuals.

10.2 Discovery of Underage Data. If ts777 discovers that personal data has been collected from a person under 21 years of age — whether through registration fraud, account sharing, or any other means — ts777 will take the following immediate steps: the associated Account will be suspended; all PKR wallet funds will be frozen pending investigation; and the personal data of the underage individual will be securely deleted to the fullest extent permitted by applicable law and our regulatory obligations.

10.3 Parental Controls. Players with children or young persons in their household are strongly encouraged to activate device-level parental control software to prevent access to the ts777 Platform by persons under 21. Information about parental control software is available on our Responsible Gaming page.

11.1 Right to Update. ts777 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable data protection law, changes in ts777's data processing activities, changes in our gaming licence requirements, or for any other legitimate operational reason. All updates will be published on this page with a revised effective date and version number.

11.2 Material Changes. Where ts777 makes a material change to this Privacy Policy — meaning a change that significantly alters how your personal data is processed or your rights in relation to that data — ts777 will notify registered Players through a prominent Platform notice and, where contact details are verified, by communication to your registered mobile number or email address. Material changes will be clearly marked as such in the policy version notes.

11.3 Continued Use. Your continued use of the ts777 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes made to this Privacy Policy, you should cease using the ts777 Platform and may request Account closure in accordance with the ts777 Terms and Conditions.

12.1 Privacy Enquiries. For all enquiries related to this Privacy Policy, including requests to exercise your data rights, complaints about how your personal data has been handled, questions about data sharing, or any other privacy matter, please contact the ts777 Privacy Team using the details below. All communications must be in English and must include your registered ts777 Account reference number.